Assessment Delivery Optimisation

Descripción del puesto

We pull medical technology from the future to solve human health. Scarlet is authorised to assess and certify medical devices. We combine clinical, technical and regulatory expertise with AI agents and software so rigorous certification can keep pace with product development at the world’s most ambitious technology companies, without lowering the safety bar. Our customers have cut a year or more from their certification timelines for new AI-enabled medical devices and shortened product-update cycles from months to weeks. You’ll join a team building the infrastructure that makes these outcomes repeatable at scale. About the role As Scarlet's first Assessment Delivery Optimisation hire, you will own how Scarlet plans, prioritises and deploys assessment resources across our whole customer portfolio. You will build the operating model for a fast-growing portfolio: in twelve months’ time, we expect to serve roughly four times today's customer base — assessing all types of devices, across a range of regulatory frameworks and standards. You will solve a complex global scheduling problem. Our assessment experts are distributed around the world, many work part-time or as contractors, and some customer assessments must happen in person. You will build systems that match each assessment with the right expertise, location and timing. You will combine operational judgement, data modelling and AI to build planning and deployment systems that keep every assessment moving, from demand forecasting to real-time prioritisation across the portfolio. Your work will determine how quickly safe medical devices reach the patients who need them. Responsibilities Own portfolio-level capacity planning: forecast how much assessment resource, and of what type, we will need at a given time to meet demand, to ensure hiring and onboarding plans are aligned with capacity needs. Design and optimise how assessment experts are allocated to work, including who performs each activity and when it can begi