Complaints and Data Rights Administrator

Descripción del puesto

About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: One of the UK’s most exciting unicorns with a team of over 800 people Among the fastest-growing tech companies in the UK Profitable since 2017 Backed by top investors including Balderton Capital and Goldman Sachs Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot ) So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance . We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. Join us if you want to Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions Build the best technology in-house : we use new data sources, machine learning and AI to make machines do the heavy lifting About the role As we grow, we're looking to expand our Complaints Administration team with a Complaints and Data Rights Administrator. You'll be responsible for managing the end-to-end handling of Data Subject Access Requests (DSARs) and other data rights requests, ensuring Lendable meets its obligations under UK GDPR and the Data Protection Act within statutory deadlines. If you have experience handling data rights requests, working in a regulated financial services environment, or in a data protection, compliance, or information governance role, and have the following skills, we'd love to hear from you: Strong organisational skills