Customer Relations Manager | Customer Relations Specialist

Descripción del puesto

Customer Relations Managers & Customer Relations Specialists (Multiple Opportunities -12 month contract/secondment) Group Customer Relations (GCR) At Group Customer Relations (GCR), we're the centre of excellence for complaint resolution at CBA. Our mission is to deliver fair, timely outcomes for customers while driving meaningful change across the Group. We manage escalated and complex complaints, provide insights to prevent future issues, and influence improvements that enhance the customer e…