Head of Facilities Management

Descripción del puesto

Our client is seeking an experienced and driven Head of FM to lead a national Build to Rent portfolio. This is a senior, high-impact role with full responsibility for shaping and driving FM delivery across a growing residential platform. You will oversee a multi-site portfolio, ensuring high standards in operations, compliance, and resident experience. This includes leading a structured FM team, working closely with contractors and suppliers, and embedding a more visible, proactive approach to site engagement and performance. This is a highly visible leadership role for someone who thrives in a fast-paced environment and enjoys combining operational delivery with strategic influence, team engagement, and commercial oversight. Key Responsibilities: Lead the FM function across a national portfolio, ensuring safe, compliant, and well-maintained buildings Drive a proactive, visible on-site approach, improving consistency, standards, and team engagement Oversee hard and soft services and manage supplier performance to ensure quality, efficiency, and compliance Take ownership of building safety, health & safety, and regulatory requirements Work closely with procurement to optimise suppliers and drive commercial value Lead, develop, and mentor a multi-layer FM team, improving performance and accountability Your Experience: Senior experience in facilities management across a multi-site portfolio Proven track record of leading teams and managing managers within a structured FM environment Experience driving change, improving performance, or increasing consistency across operations Strong operational knowledge of compliance, health & safety, and building safety requirements Commercial awareness, with experience in supplier management, procurement, or contract optimisation Ability to balance strategic leadership with hands-on operational influence Experience within residential/BTR or customer-facing environments is beneficial but not essential What's in it for