IT Helpdesk Support

Descripción del puesto

Salary: £? - ? per year Requirements: Strong knowledge of Windows OS and Office 365 Familiarity with helpdesk ticketing systems Excellent communication and problem-solving skills Customer-focused with a proactive approach to problem-solving Ability to work independently and as part of a team Strong organizational skills and attention to detail Responsibilities: Act as the first point of contact for IT-related queries via phone or helpdesk system Log, track, and resolve tickets using Jira Helpde…