Operations Manager (Capital Delivery Operations)

Descripción del puesto

Make an impact where it matters At United Utilities, we're responsible for delivering essential water and wastewater services across the North West, helping our communities, economy and environment thrive. We're looking for an Operations Manager to help bring clarity, coordination and momentum to a busy and high-profile business area. This is a fantastic opportunity for someone who enjoys solving problems, driving performance, improving ways of working and supporting senior leaders to deliver great outcomes. You'll play a pivotal role in keeping the business unit running effectively, connecting people, processes and priorities to ensure teams can perform at their best. Whether your experience comes from infrastructure, utilities, engineering, operations, project delivery or another complex environment, we'd love to hear from you. What you'll do: As Operations Manager, you'll be the trusted partner to the Business Unit Director, providing operational leadership, business insight and coordination across a dynamic function. You'll: Drive operational excellence Maintain visibility of workload, resources, performance and operational risks. Coordinate business activities to ensure priorities are delivered effectively and efficiently. Lead reporting, planning and governance cycles across the business unit. Support teams to improve processes, remove barriers and deliver consistently high standards. Turn data into insight Develop and manage meaningful performance reporting and management information. Analyse trends and performance data to support informed decision-making. Track business actions and ensure commitments are delivered. Provide insight and recommendations to support operational and strategic priorities. Support leadership and strategy Act as a trusted adviser to the Business Unit Director and leadership team. Lead business improvement initiatives, projects and workstreams. Prepare high-quality papers, presentations and communications for senior stakeholders. Coor