Operations Manager

Descripción del puesto

💰 £50,000 to £60,000 depending on experience 📍 Salary based on London. Two days a week in the office, the rest remote. Fanvue is one of the fastest-growing creator monetisation platforms globally. We're an AI-powered, creator-first platform helping creators connect, engage, and earn directly from their audiences at scale. Following our recent Series A, Fanvue has surpassed $100M+ in annual recurring revenue, with triple-digit year-on-year growth, supporting hundreds of thousands of creators and millions of fans worldwide. Business Operations keeps money moving correctly, keeps the platform safe, and keeps us on the right side of our banking, payment and regulatory relationships. It covers payments and payout infrastructure, treasury, verification and KYC, fraud and risk, Trust and Safety, compliance, and the data work underneath all of it. Most of that surface is currently held by a small number of very senior people. This role exists to work alongside them across all of it. 🎯 The Role We're hiring an Operations Manager to sit at the centre of Business Operations, reporting to our Chief Business Operations Officer and working closely with our Senior Operations Manager. This is deliberately a broad role, and we want to be straight about what that means. You will not have one fixed remit. You will be pointed at whatever the most important operational problem is that week, and expected to pick it up, work out what is actually going on, and drive it to a conclusion. Some weeks that is building out system flows. Some weeks it is a number that does not reconcile, a live incident, or a compliance pack that has to be right by end of day. You will be taught directly by the CBOO, not handed a wiki. You will have data warehouse and provider system access from your first week. Success in month one is not output, it is that you understand how money moves through the business and have started closing things out without being chased. You will start broad and stay broad for a wh