Sales Assistant

Descripción del puesto

20 hours per week including weekend working Aged 21 and above: 12.71 per hour plus personal sales commission Aged 20 and below: 10.85 per hour plus personal sales commission Topps Tiles is the UK’s number one tile retailer, renowned for our extensive range of high-quality tiles and exceptional customer service. With over 280 stores nationwide and a team of 1,600 dedicated experts, we’re more than just a business — we’re a community. Small teams with big ambitions who trust each other, celebrate success, and put the customer at the heart of everything we do… that’s the Topps way. A retail career like no other Working in retail as a Sales Assistant (known internally as a Service Specialist!) is genuinely different at Topps Tiles. As a key member of a small, supportive team, you’ll help customers visualise their projects and find exactly what they need to make their vision a reality. You won’t just serve at a till. You’ll become a specialist, developing real sales skills by using a consultative approach — asking great questions and understanding customer needs. Every conversation is a chance to influence, inspire, sell and create an exceptional experience that keeps customers coming back. And unlike many retail roles, you won’t work late evenings — plus you’ll enjoy three days off at Christmas. Oh, and did we mention? You’ll earn commission on every sale you help makehappen. What you’ll be doing Building long-standing relationships with regular trade and retail customers through a consultative sales approach. Asking the right questions to understand customer needs so you can confidently recommend the best products. Using your creativity to inspire customers with colour, style, layout and design ideas. Driving sales through expert product knowledge Confidently closing sales and maximising every opportunity No experience? No problem. You don’t need to know anything about tiles — or even retail. If you’re outgoing, friendly, energetic and don’t mind lifting heavy