Senior Account Manager - Highly Regulated Markets

Descripción del puesto

<h3><strong>Position Overview:</strong></h3> <p>As a Senior Account Manager with Diligent, you'll be at the forefront of driving revenue growth, deepening customer engagement, and shaping the future of how businesses utilise our cutting-edge solutions. Success in this role means expanding product adoption among current customers and introducing new clients to our platform. This is a high-impact, individual contributor role that demands strategic vision, proactive relationship-building, and relentless pursuit of excellence. You’ll be responsible for everything from engaging prospects and managing a robust pipeline to delivering accurate forecasts and closing deals. Acting as a trusted advisor and strategist, you’ll lead account planning, orchestrate internal collaboration, and leverage expertise to elevate customer success and revenue growth.</p> <p>We’re looking for a commercially sound sales professional with a track record of exceeding targets, a natural collaborator, and someone who thrives in fast-paced, high-growth environments. If you’re driven to create value, embody a customer-first ethos, and deliver innovative solutions, this is the role for you.</p> <h3><strong>Key Responsibilities:</strong></h3> <ul> <li>Proactively build a deep knowledge of and expertise in Diligent’s products, solutions, strategy and business priorities.</li> <li>Responsible for prospecting new and existing business within the designated vertical / territory for complex accounts with longer sales cycles.</li> <li>Adopts a ‘solutions’ selling approach, understanding customer needs and developing solutions through the lens of the Diligent One Platform.</li> <li>Build deep relationships with prospects and customers during interactions by being customer-focused and consistently honouring commitments and connecting the customer to internal commercial stakeholders to fo