Senior Customer Success Architect

Descripción del puesto

<div class="content-intro"><p>Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at <a href="http://amplitude.com">amplitude.com</a>.</p> <p>As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.</p> <p><strong>Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): </strong>Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.</p></div><p>We're looking for a Customer Success Architect to join our EMEA Customer Success team. You’d join a well established, collaborative team with people who have grown their careers here at Amplitude. </p> <p>This is a pivotal role that sees you as the technical expert, brought in on the most complex and high priority customer engagements, at any point from implementation, adoption to renewal. </p> <p>The ideal candidate is an enthusiastic professional who thrives in a fast-paced environment and possesses a strong curiosity for "how things work" and "how things <em>should</em> work&qu